Our Privacy and Cookie Policy

Your privacy is really important to us

Introduction

The following website has been provided for information pertaining to Windcluster and their services. The below information sets out how Windcluster uses and protects the data collected via our website. When using this site, you are legally bound to the following privacy policy, so please read carefully. Privacy protection is something that Windcluster are fully committed towards.

What information do we collect?

We have several services that require the supply of personal information. For example, when contacting us, we will ask for contact details such as your name, email address and telephone number.

What do we do with the information we gather?

All of the information collected from the website is retained by Windcluster. We do not divulge any information to third parties outside of the company without prior consent from the website visitor – unless it is necessary to provide a requested service such as newsletters.

Securing Your Data

Windcluster is committed to ensuring that your personal information is secure. We follow strict policies and adhere to high standards of security when gathering personal information. Your personal details are stored at our restricted offices which have no unauthorised access.

What we collect?

Through the use of contact forms, call back requests and newsletter sign-ups, we may collect, but are not limited to, the following information:

  • name and job title
  • website details
  • contact information including email address and phone number
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What do we do with the information?

In order to understand your needs and provide you with a better service we will require the aforementioned information. We may use the information for the following reasons:

  • internal record keeping
  • the improvement of our products and services
  • using the email address which you have provided, we will periodically send you promotional emails regarding new products, special offers or other information that may be of interest to you
  • to customise the website according to your interests

How do we use cookies?

Cookies are files which can be placed onto your computer’s hard drive, once permission has been given. There are numerous benefits to having cookies placed on your hard drive. If you have accepted, cookies are used to identify when you visit a particular site, as well as analyse web traffic. Cookies also facilitate a more personal web experience, allowing web applications to gather information about your personal preferences, and respond to you as an individual.

Please visit: http://www.aboutcookies.org for more information on cookies.

What Cookies do we use

ss_cvr, ss_cvt, ss_cid, ss_cvvisit, ss_cpvisit, CART, hasCART are cookies used by Squarespace, a web publishing company which we have built our site on, to track use of the website and allow some of the site’s features.

ssAcceptedCookie tells us if you've seen our cookie consent message.  If you have, it prevents the message from appearing for another 14 days.

crumb is a session cookie which expires when you exit your browser.

Social sharing cookies

From time to time we may use social sharing buttons for services including, but not limited to, Twitter, LinkedIn, StumbleUpon, Share This, Google+ and Facebook. These allow you to share pages with your friends via those networks. Whilst you will be asked to login to use these services, this process is handled directly with the social sharing providers and their databases and servers. These sites may also monitor your usage of these buttons, through the use of external tracking codes that are required to run the buttons on this website.

Email codes

If you have opted in to receive our newsletters, then this may include tracking codes that help us understand who, as well as how many people have opened or clicked on each email. This data helps us to create better emails in the future, and provide you with a better service. This data is stored on the servers of our email partners and covered under their security measures.

Links to other websites

This website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Links

Hyperlinks on this site may be shortened. The purpose of which is to hide long links for functionality and tracking purposes.

Associations

We do not receive physical products or cash directly in exchange for any reviews or posts. No one has ever paid or will ever pay us for reviews or posts, to avoid any conflict of interest. We only promote the products and services that we trust. We always aim to give honest opinions, findings, beliefs, or experiences on topics or products that we write about and promote.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may opt-out at any time by writing to us at the address below, by emailing us on colin.palmer@windcluster.co.uk, calling me on 07891 079974 or via the contact page

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that may be relevant to your indicated needs.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held then please write to us at the address below, by emailing us on colin.palmer@windcluster.co.uk, calling me on 07891 079974 or via the contact page

If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible at the address detailed below. We will promptly correct any information found to be incorrect. If you would like your right to be forgotten, please write to us at the address below, by emailing us on colin.palmer@windcluster.co.uk, calling me on 07891 079974 or via the contact page

How to opt out of cookies

To opt out of a third-party vendor’s use of cookies, visit the Network Advertising Initiative opt out page. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings here. Opt out of DoubleClick’s use of cookies by visiting the DoubleClick opt-out page here. If you want to opt out of our e-mails, fill in the contact form on our website.

Variations to the Policy

We reserve the right to alter and change information provided in this document at our own discretion and therefore this document should be regularly referred to for updates and variations.

If you have any questions regarding this policy, our contact details are as follows:

Colin Palmer
Windcluster Ltd
Kings House
14 Orchard Street
Bristol
BS1 5EH

colin.palmer@windcluster.co.uk

Mob: 07891 079974